Maintaining Required FDIC Records: Compliance, Issues & Retention

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Is your bank retaining email and other electronic business records in compliance with FDIC rules, organizational guidelines, and the law? Could your bank survive a protracted regulatory audit or costly legal settlement triggered by record mismanagement? The FDIC requires banks to manage and retain email and other electronic records in compliance with the E-Sign Act. Federal and state laws require banks to preserve, protect, and produce electronic records in compliance with e-discovery guidelines. FFIEC, GLBA, SOX, FINRA, SEC, and HIPAA require financial institutions to manage and maintain electronic business records including email, text messages, and social media posts in compliance with regulatory rules. With increasing mobile device and social media use in the workplace, bankers must effectively manage the compliant creation, retention, and disposition of FDIC records, e-statements, business record emails, and other electronically stored information (ESI). Noncompliance could result in litigation, fines, and unhappy customers. Join us to review FDIC and E-Sign record requirements; email, social media, and mobile device record risks; and ESI retention rules, policies, and best practices.


  • FDIC requirements for managing and maintaining business records
  • E-Sign: What is it and what does it require?
  • What is an electronic business record? What is transitory, non-record messaging?
  • What constitutes the lawful retention and disposition of email, social media, text messages, and other ESI?
  • Regulatory requirements for the preservation, protection, and production of electronic business records
  • Writing effective, best-practice-based electronic record retention policies
  • Supporting your record retention policy with litigation hold rules
  • Determining record lifecycles and deletion schedules for your bank
  • E-discovery: What courts require
  • Ensuring your bank’s email and other electronic records are legally valid
  • Educating employees about their individual record-retention roles
  • Technology solutions: best practices to support FDIC and legal compliance
  • Real-life disaster stories: Costly consequences of FDIC, E-Sign, legal, and regulatory noncompliance


  • Checklist: Seven Steps for Effective & Compliant E-Record Management
  • Whitepaper: Electronic Record Management: Compliant Record Retention Policies & Procedures in the Age of Email & Social Media
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

Compliance officers, risk managers, records managers, IT directors, operations managers, and others charged with preserving, protecting, and producing ESI in compliance with FDIC, the law, and regulators will benefit from this program.

PLEASE NOTE: The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Nancy Flynn, Founder & Executive Director, The ePolicy Institute™ & Business Writing Institute™
A recognized expert on workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute and Business Writing Institute. She provides training, writing, and consulting services to clients seeking to minimize compliance risks and maximize communication skills.    

Nancy is the author of 13 books, including “Writing Effective E-Mail,” “The ePolicy Toolkit,” and “The Social Media Handbook.” An in-demand trainer, she conducts seminars, webinars, and one-on-one coaching for financial institutions, financial services firms, and other clients worldwide. She also serves as an expert witness in litigation related to workplace policies and Internet use.

Originally recorded on July 12, 2018.

Recorded webinar link is available until January 31, 2018.

Free Digital Copy included with purchase to download and view beyond link expiration date.

Price includes sales tax.