Finance Charges: Getting It Right!

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Management wants to charge a new fee on a loan. You have never heard of it. Is it a finance charge or not? Then an out-of-state title company presents another unfamiliar fee. What do you do next? Although Regulation Z doesn’t provide a specific list of items that are or aren’t finance charges, it provides a road map. This program will explain what we call the “Regulation Z Finance Charge Decision Tree” to ensure you make the right decision every time. This webinar will cover the regulation in detail; explain the decision tree for fees not set forth in the regulation; and address how the wrong decision could impact your institution.


  • What Regulation Z says about finance charges – what’s in and what’s out
  • An approach to making the right decision every time
  • The results when you make the right – or wrong – decision, and the impact on your institution


  • Charts and graphics regarding which fees are finance charges and which fees are not
  • Decision tree for both mortgage and non-mortgage loans
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key


This informative session is designed for staff who work with consumer loans (especially mortgages), including management, lenders, processors, auditors, and compliance staff.

ABOUT THE PRESENTER – Bill Elliott, CRCM, Young & Associates, Inc.

Bill Elliott has over 35 years of banking experience. As a senior compliance consultant and manager of the compliance division with Young & Associates, Inc., Bill works on a variety of compliance-related issues, including leading compliance seminars, conducting compliance reviews, conducting in-house training, and writing compliance articles and training materials.

Bill’s career includes 15 years as a compliance officer and CRA officer in a large community bank, as well as working at a large regional bank. He has experience with consumer, commercial, and mortgage loans, and has managed a variety of bank departments, including loan review, consumer/commercial loan processing, mortgage loan processing, loan administration, credit administration, collections, and commercial loan workout.

Originally recorded on May 10, 2018.

Recorded webinar link is available until November 30, 2018.

Free Digital Copy included with purchase to download and view beyond link expiration date.

Price includes sales tax.